GENERAL TERMS AND CONDITIONS

§ 1 SCOPE OF APPLICATION

(1) These General Terms and Conditions apply to all business relations between Marco Scheel (herein referred to as Nordwolle) and its Customers when ordering via the Nordwolle Online Shop (www.nordwolle.shop) in the respective version current at the time of the conclusion of the contract. This document can be printed or saved.

(2) The general terms and conditions of Nordwolle apply exclusively. Any terms and conditions of the Customer which are contrary to or deviate from the terms and conditions of Nordwolle shall not be accepted, unless Nordwolle has expressly agreed to them in writing in an individual case.

§ 2 CONCLUSION OF THE CONTRACT

(1) Goods shall only be sold in quantities customary for households. The presentation of Nordwolle's assortment on computers accessible via the Internet does not constitute an offer within the meaning of §§ 145 ff BGB (German Civil Code). It is subject to change and non-binding.

(2) By sending an order to Nordwolle via the Internet, e-mail, telephone, fax or other means of communication, the Customer makes an offer within the meaning of §§ 145 et seq. of the German Civil Code (BGB) for the conclusion of a purchase contract with Nordwolle. The Customer will receive a confirmation of the receipt of the order by e-mail (order confirmation). If necessary, Nordwolle will point out to the Customer possible errors in the information on the assortment on the Website and will submit to the Customer a corresponding counter-offer.

(3) The contract with Nordwolle is concluded when Nordwolle accepts this offer by sending the ordered product to the Customer or by confirming the shipment to the Customer.

§ 3 DELIVERY, SHIPPING COSTS, ONLINE PACKAGE TRACKING

(1) Nordwolle will deliver the ordered product to the address indicated by the Customer in the order as soon as possible, but no later than the time indicated on the online store (Unless subject to unforeseen production delays which will be communicated to the customer). The stated delivery time of a product begins with the date of receipt of payment. Nordwolle is entitled to partial deliveries and partial services at any time, provided that these are reasonable for the Customer. If partial deliveries are made by Nordwolle, Nordwolle shall bear the additional postage costs.

(2) Nordwolle does not charge for postage and packaging for orders within Germany. For orders from abroad, packaging and shipping costs are to be taken from the following overview: Shipping costs

(3) When sending goods outside of Germany, import and custom duties and fees may be incurred, which the customer must bear. These vary in different customs areas. The customer is responsible for the full payment of the necessary customs duties and fees.

(4) The prices quoted are without exception gross prices; i.e. they include all price components, including all taxes - in particular the statutory value added tax.

(5) The choice of the mode of dispatch shall be made by Nordwolle.

§ 4 RESERVATION OF TITLE

Any goods delivered by us shall remain our property until the purchase price has been paid in full and until all claims resulting from the business relationship have been settled in full (extended retention of title).

§ 5 DUE DATE AND PAYMENT

(1) Nordwolle accepts the following payment methods; bank transfer and PayPal.

(2) Nordwolle reserves the right to exclude payment methods listed under § 5 (1) for individual customers.

(3) The purchase price as well as any shipping costs shall become due upon conclusion of the contract.

§ 6 COMPLAINT

Please check our deliveries immediately. After consultation, claimed items can be returned to us. In the case of justified complaints, we will provide a replacement as soon as possible and reimburse the postage costs.

§ 7 PLACE OF PERFORMANCE AND JURISDICTION

Insofar as the Buyer is an entrepreneur or a legal entity under public law or a special fund under public law, the Supplier's registered office shall be the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. All obligations arising from the contractual relationship shall be deemed to be performed at the Supplier's place of business. In any case - in particular also in the case of cross-border deliveries - the law of the Federal Republic of Germany shall apply.

§ 8 FURTHER PROVISIONS

Individual contractually agreed provisions within the contractual relationship shall take precedence over the General Terms and Conditions. Should individual provisions be ineffective, the remaining provisions shall remain effective.

§ 9 CANCELLATION POLICY

(1) Right of revocation

You have the right to revoke this contract within fourteen days without giving any reason. To exercise your right of withdrawal, you must inform us (Nordwolle) by means of a clear declaration of your decision to withdraw from this contract. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Bedding is a hygiene article and is subject to hygiene regulations. Since we do not use any form of plastic packaging in shipping for reasons of nature conservation, the bedding is not additionally shrink-wrapped. For this reason, no bedding will be taken back by us.

(2) Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favourable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods which is not necessary for the examination of the condition, properties and functioning of the goods.

(3) Start of the cancellation period

The period begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our obligations to provide information pursuant to § 312g paragraph 1 BGB in conjunction with Article 246 paragraph 3 EGBGB and our obligation pursuant to Article 246a § 1 paragraph 2 EGBGB. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period. The revocation is to be addressed to:

Nordwolle Rügen
Dorfstraße 16
23992 Züsow OT Teplitz

§ 10 WARRANTY

The warranty is in accordance with the statutory provisions, whereby we in the case of a defect in the goods at your option first deliver or repair. If the subsequent improvement fails or if the subsequently delivered goods are also defective, you may return the goods against reimbursement of the full purchase price or keep the goods and reduce the purchase price.

§ 11 FINAL PROVISIONS

(1) The legal relationship between the Customer and Nordwolle shall be governed by German law, excluding the conflict of laws rules of private international law and excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If the Customer is a consumer, the law of the Customer's place of residence may also be applicable, provided that mandatory consumer law provisions are involved.

(2) If the customer is a merchant, Berlin shall be the exclusive place of jurisdiction for all claims in connection with the business relationship.

(3) Should one or more provisions of these General Terms and Conditions be invalid in whole or in part or lose their legal effectiveness at a later date, this shall not affect the validity of the remaining provisions of these General Terms and Conditions.